#designsystem
#web
#Figma
Blissh
Blissh is a UX research platform designed to transform the way UX professionals conduct research and analyze user data. Blissh leverages artificial intelligence to streamline the UX design process, enabling designers to efficiently generate actionable insights from user feedback and research notes. The platform offers a suite of advanced tools that automate tedious tasks, such as data analysis and report generation, thus enhancing productivity and creativity in UX projects. Blissh is committed to empowering designers to achieve optimal results quickly, making it an indispensable tool in the modern UX toolkit.
2021 - present
Timeline
Co-Founder
Role
Tools
Figma
Miro
Description
Blissh aims to automate the entire UX process from a single text prompt, effectively visualizing AI-generated data for UX methods and standardizing structures for all UX research methodologies. The project focuses on developing an interface that facilitates this automation and presents data in an intuitive and user-friendly manner. Additionally, Blissh aims to identify the most effective ways to present User Research Data generated by AI to enhance usability for UX professionals.
Role
1
User Research
Conducted comprehensive user research to understand the target audience's needs, preferences, and pain points related to User Research Process.
Utilized various research methods such as interviews, surveys, and user testing to gather qualitative and quantitative data.
Analyzed research findings to identify key insights and user personas to inform the design process.
2
Information Architecture
Developed a clear and intuitive information architecture for the Blissh platform, ensuring easy navigation and discoverability of features.
Created sitemaps and user flow diagrams to visualize the structure and interactions within the platform.
3
Wireframing and Prototyping
Produced wireframes and interactive prototypes to visualize and iterate on the design concepts.
Collaborated with Team Member to gather feedback and refine the design based on user insights and usability testing results.
4
Visual Design
Translated wireframes and prototypes into visually appealing interface designs that align with the Blissh brand identity.
Created high-fidelity mockups and design specifications to guide the development team in implementing the designs accurately.
5
Usability Testing
Planned and conducted usability testing sessions to evaluate the effectiveness and usability of the platform.
Incorporated feedback from usability testing to refine the design iteratively and ensure a user-friendly experience.
6
Accessibility and Inclusivity
Ensured that the Blissh platform adheres to accessibility standards and guidelines to make it usable for all users, including those with disabilities.
Conducted accessibility audits and implemented design solutions to address accessibility issues.
Solutions
Desk Research
My initial stage of desk research involved an in-depth study of the user flow that researchers typically follow in various fields. I gathered data and examined several models to construct my own user flow based on the findings from this extensive research. Following this, I crafted an information architecture that would serve as a roadmap for the rest of my work.
In the subsequent phase, I delved into exploring how artificial intelligence (AI) could be integrated into each step of the research process. I aimed to identify areas where AI could augment and streamline the workflow. To visualize my ideas and findings, I started creating a mood board that portrayed the potential synergy of AI and research. Furthermore, I sketched some preliminary wireframes that depicted how this integration might materialize in practical terms.
Next, I turned my attention to the multitude of research methods that researchers employ during their research processes. I did a comprehensive research to understand how each of these methods would evolve when powered by AI. This involved assessing the adaptability of each method to AI integration and visualizing the potential outcomes.
Once I had a clearer understanding of this, I created another mood board to visually represent my findings. I also produced a few more wireframes that illustrated how AI could potentially transform various research methods.
The culmination of this research process was the creation of a synthesis UX report. This report encapsulated the findings from a comprehensive UX research study conducted to evaluate current trends in AI data representation. It included an analysis of the effectiveness of different report presentation techniques, thus providing valuable guidelines for future work in this area.
Building upon the synthesis UX report, I then proceeded to analyze the implications of the findings. I evaluated the potential changes that AI could bring in the research field, both in terms of methodology and outcome. I also started exploring the challenges that researchers might face while incorporating AI into their workflows, and began contemplating potential solutions.
The next stage involved seeking external inputs and perspectives. I reached out to various UX research and Design professionals and AI experts to gather their insights and feedback on my findings. I conducted detailed interviews, focusing on their views about the viability of AI-powered research methods and the potential obstacles in their implementation.
Incorporating these external perspectives led to the refinement of my initial ideas and assumptions. I revisited the mood board and wireframes, updating them to reflect the new insights and feedback. I also revised the information architecture, ensuring that it aligned with the evolving understanding of the subject. Subsequently, I conducted a series of usability tests to verify the effectiveness of the proposed AI-powered research methods.
After several iterations and refinements, I was able to arrive at a more robust and practical model of AI-powered research methods. I encapsulated all these findings and developments in a comprehensive final report. This report not only detailed the journey and outcomes of my research but also provided a set of guidelines and recommendations for researchers planning to incorporate AI into their research process.
Challenges
1
Ethical Considerations:
One of the foremost challenges I encountered was navigating the ethical considerations inherent in AI integration within the research domain. Given the sensitive nature of data handling and analysis, ensuring compliance with ethical standards and safeguarding against potential biases posed significant challenges. Balancing innovation with ethical responsibility required careful deliberation and adherence to established guidelines.
2
User Acceptance and Adoption:
Promoting user acceptance and adoption of AI-enhanced research tools presented another formidable challenge. Overcoming skepticism and apprehension towards AI technologies required effective communication, user education, and demonstration of tangible benefits. User-centered design methodologies, such as iterative prototyping and user testing, were employed to elicit feedback and iteratively refine AI-driven solutions based on user preferences and needs.
Style Guide
Visual Design
Next Steps
As the initial phase of AI integration within the research process reaches it’s success, the project's trajectory extends beyond technological innovation to embrace holistic enhancements encompassing design, marketing, and branding. The following outlines our future plans for advancing the project:
Building upon the foundation established through AI-driven UX improvements, the project will prioritize design enhancements aimed at elevating user experiences and aesthetic appeal. Collaborating with design professionals and leveraging user feedback, iterative design iterations will be conducted to refine interface elements, enhance usability, and cultivate a visually compelling user experience.