#Finance
#UserInterviews
#UX Research
Clarity
Clarity
Clarity
Clarity
Clarity
Clarity
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
Clarity helps families and independent schools manage their financial aid process. Their product is the easiest and fastest financial aid application in the industry and has been used by tens of thousands of families to receive financial aid.
01/23 - 05/23
Timeline
UX Researcher
Role
01/23 - 05/23
Timeline
UX Researcher
Role
Tools
Tools
Figma
Miro
UserInterviews.com
Research Objectives
Research Objectives
Understanding the user experience and potential challenges of the financial aid application is crucial, especially in identifying moments of confusion or when users might need external help, and in assessing the overall usability and accessibility of the application.
Understanding the user experience and potential challenges of the financial aid application is crucial, especially in identifying moments of confusion or when users might need external help, and in assessing the overall usability and accessibility of the application.
Research Plans
Research Plans
Evaluating user journeys through a blend of interviews, interface reviews, and real-time observations.
Evaluating user journeys through a blend of interviews, interface reviews, and real-time observations.
Client Presentation
Research Plan
Client
Client
Client
Client
Client
"Thanks to this research, we gained crucial insights into the challenges our users are facing. We are committed to addressing and resolving these issues."
Zach
Co-founder of ClaritySchools